Consider
it handled.
We recruit, train and manage the support and admin teams that keep your business running. You get the work done. We handle everything else.
- operating
- 3 yearsoperating
- professionals on our team
- 54professionals on our team
- clients served
- 50+clients served
- coverage in English and French
- 24/7coverage in English and French
Two ways we help
Virtual assistants
A dedicated assistant who learns your business, works your hours, and is managed by us.
From €300/month
Customer support at scale
Human-in-the-loop support teams covering 24/7 in English and French, with custom automation built around them.
From €1,500/month
Most outsourcing becomes a second job.
You end up managing the person yourself
The hours you were meant to get back go into check-ins, corrections and chasing. The work moved; the load didn't.
Quality swings week to week
A good first month, then a slow slide. Nobody is reviewing the work but you, so standards drift until you notice something broke.
Someone leaves and you start over
All the context lived in one head. When they move on, so does everything they learned about your business.
Beacon manages the team so you don't have to.
How it works
- 1
A 30-minute discovery call
We work through what's actually on your plate and what a good week would look like without it.
- 2
We recruit and match
We source and vet candidates against your work, your tools and your hours, then put forward the right person.
- 3
We onboard them
Into your tools, your processes and your way of working — documented as we go, so it isn't stored in one head.
- 4
We manage, monitor and back them up
A named Beacon manager reviews the work, handles performance and arranges cover when your person is out.
Why we're not the cheapest
You can find a virtual assistant online for a few hundred euros a month. That is real, and we lose deals to it — sometimes to people who go on to be very happy with the arrangement.
What you're paying us for isn't the hours. It's the recruiting, the training, the management, the cover when someone is out and the accountability when something goes wrong. If you have the time and the appetite to do all of that yourself, a marketplace is genuinely cheaper. If you don't, that work doesn't disappear — it lands back on you.
Hiring in-house locally
€3,500–€5,500/month loaded cost
You recruit, you train, you manage, and you cover the absences. Salary is the smallest part of the bill.
A freelance marketplace
A few hundred a month
Cheap and quick to start. Unmanaged, no cover when they disappear, no continuity when they move on.
Beacon
From €300/month
Customer support teams from €1,500/month
Recruited, trained, managed and backed up, with a named person accountable for the work getting done.
We're more expensive than a marketplace and cheaper than a bad hire.
Questions worth asking
The things people ask us before they sign, answered plainly.
Consider it handled.
Thirty minutes, no pitch deck. Tell us what's on your plate and we'll tell you honestly whether we're the right fit.